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DAU reports counting users more than once

  • 21 July 2020
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I have a simple DAU report that appears to be counting users more than once if they are associated with multiple locations. Presumably, this could be due to them using our enterprise SaaS application both on & off their corporate VPN, though some users show up in as many as 4 different cities for some reason.

The report looks for any of 7 “Core DAU” events (a Custom Event Definition that I created) with the “DAU” data function. Users that generate events from 4 cities will count as 4 unique DAUs.

Probably a simple thing that I’m missing, but does anyone know how to prevent the DAUs from counting users multiple times? 

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Best answer by jrynne 28 July 2020, 16:54

Apparently this was a coding mistake. Our developer found the issue yesterday.

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Best Answer by jyrnee Cheers :)

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@jrynne — Thank you so much for following up on this! I’m so glad that you were able to resolve the issue. 

 

Apparently this was a coding mistake. Our developer found the issue yesterday.

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