I have a simple DAU report that appears to be counting users more than once if they are associated with multiple locations. Presumably, this could be due to them using our enterprise SaaS application both on & off their corporate VPN, though some users show up in as many as 4 different cities for some reason.
The report looks for any of 7 “Core DAU” events (a Custom Event Definition that I created) with the “DAU” data function. Users that generate events from 4 cities will count as 4 unique DAUs.
Probably a simple thing that I’m missing, but does anyone know how to prevent the DAUs from counting users multiple times?
Best answer by jrynne
Apparently this was a coding mistake. Our developer found the issue yesterday.