"Dashboard doesn't exist" error

  • 19 January 2022
  • 1 reply

  • New Participant
  • 0 replies

I’m unable to save any reports and keep seeing an error message “Failed to save report: Dashboard doesn't exist”. I do have a dashboard for this project.

I’m able to save reports in our older projects, so I think it’s something to do with the new dashboard experience.

Is anyone else experiencing this? Any help is appreciated!

1 reply

Userlevel 3
Badge +2

Hi @Erin 


Sorry it took so long to get back you about this.

This should hopefully have been resolved within your project, but if anything like this happens your best bet would be to click on the Help icon (top right of your project) and then contact our support team for them to review.