Can't add a report to Dashboard

  • 3 July 2020
  • 6 replies

Hi there,

I just saved a new Insights report and tried to add it to my Dashboard, but the report that I’ve saved doesn’t appear on the list. So I go back to the Insights menu, click “Open” but the report that I’ve saved safely shows up. Then I go back to the Dashbaord and click “Add Report”, but here, my saved report doesn’t show up.

It’d be good to know if this is just a minor glitch or a bug to be squashed or just a mistake I’ve made somewhere..



Best answer by Tina 3 July 2020, 12:15

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6 replies


This is not a bug. If you add more than 1 breakdown to your saved Insights report, it doesn’t get added to the Dashboard because “this visualization is not currently supported in web dashboards.”

Badge +1

I was just having the same issue, thanks for the info but it’s a shame you can’t add it

What do you mean by breakdown? I’m not even using the breakdown section in my reports and I’m still not seeing them in the list of reports I can add to my dashboard.

I have a formula if that makes any difference, but I dont understand why that visualisation wouldnt be supported (or having multiple ‘breakdowns’). I don’t even see that message anywhere.

The app does a really poor job of explaining irrgeularities. 

Userlevel 4
Badge +5

@lemj23 Breakdown allows you to segment your report by a user property, event property or cohort to get more detailed data

Are you the owner of the dashboard you want to add it to? Sometimes the restrictions are due to ownership and access roles. The other thing to try would be to add the report to the dashboard from within the dashboard as below and see if that works?


I just had the same problem and couldn't explain why… in the end I saw that here it says that table view is not supported in Dashboards: