Question

Calculating churn rate for a marketplace?

  • 25 July 2022
  • 1 reply
  • 12 views

How can I create a report in mixpanel to calculate churn rate for my service based marketplace? A user is considered still active if they have made another booking (event: Booking Confirmed).

Thanks for your help!


1 reply

Userlevel 5
Badge +5

Hi @benaj84 do you have a time period you are considering churned? If so, you can create a cohort of folks who made a booking in “x” period then did-not make a booking in “x” period

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