In-App Message Is Blank - Articles From the Archive

  • 29 July 2019
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  • Mixpanel Community Team
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Each week, Mixpanel will release articles from our archives to help you get the most out of Mixpanel. Follow the Topic Tag #fromthearchive to subscribe to these posts and get alerted when they drop.

Mixpanel’s in-app messages cannot support formatted text. If you paste formatted text into the message builder, the preview will render perfectly.


However, when the message opens in the app it will appear to be blank.


The simplest way to avoid this issue is to type your message directly into the input field. If you must use the paste function, it is recommended that you copy the text from a plain text editor.

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