I always use a VPN because I regularly work from different shared networks. When I’m on my VPN, mixpanel doesn’t load. I just get a blank white screen. If I do “view source” there is code there, though. I’m using NordVPN.
Any ideas to fix this? I don’t like the idea of turning off my VPN every time I need to go to Mixpanel.
Hi there! From a brief search, it looks like NordVPN blocks trackers which might explain why you can’t load anything while on VPN.
It’s possible that NordVPN could be blocking all traffic from/to the domain mixpanel.com.
If you’re able to personalize this firewall/blocker for your account, you can whitelist Mixpanel moving forward.
If there isn’t an option for you to personalize firewalls/blockers and it’s a general setting across all users using NordVPN, you can possibly reach out to them and let them know that Mixpanel performs all our tracking with the following endpoints: api.mixpanel.com and api-js.mixpanel.com. They could block just those hosts instead of blocking all general access to www.mixpanel.com.
I hope this helps a bit!
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
